Frequently asked questions

Got a question about the ticket sale process? Read our FAQs.

PURCHASE JOURNEY

Do you have any information on accessible tickets?
I’m having trouble with purchasing. Who can I reach out to?

AFTER THE ONSALE

If I have bought a ticket and can't go, can I return it or sell it on to somebody else?
Will there be a waitlist once all the tickets sell?
 Is there any other way to get tickets?

For full terms and conditions of ticket draw, click here.