Frequently asked questions

Got a question about The NBA Berlin Game 2026 presented by Tissot? Read our FAQs.

Game Tickets

When will tickets go on sale?

Tickets went on sale in mid-November. A limited number of tickets are still available at https://theO2.co.uk/nba

Premium tickets are available at NBAexperiences.com.

If I have bought a ticket and can't go, can I return it or sell it on to somebody else?

Tickets can be transferred from within your account to friends. The only way to sell your tickets will be through AXS Official Resale.

Is there any other way to get tickets?

AXS is the only official ticket agent for this event. Tickets that are offered for sale on reseller sites will be monitored and subject to cancellation.

NBA House

What is NBA House?

NBA House is a three-day immersive fan experience taking place at Magazine London, from January 16–18, ahead of the NBA London Game 2026 Presented by Tissot at The O2 on 18^th January 2026.

Created as the ultimate destination for basketball fans of all ages, NBA House brings NBA culture to life through interactive games, entertainment, special guest appearances and exclusive opportunities.

Across three days, fans can:

Take part in gaming and basketball competitions on an official NBA half court
Capture memorable photos with the Larry O’Brien Trophy
Enjoy appearances from NBA legends, influencers and special guests
Shop limited-edition and customisable NBA merchandise, including exclusive drops

Explore partner activations, live entertainment and immersive brand moments.

Is the event free?

Yes, NBA House is completely free.

Please note: Registration does not guarantee entry. Entry is on a first-come, first-served basis.

Do I need my QR code to enter?

Yes, please have your QR code ready on your phone.

Tickets will be sent via email closer to the event in January.

Can I register multiple people?

Yes, but each attendee must be registered with their own details.

You can add up to five minors (under 18) to your profile once you’ve received your tickets via your email dashboard.

What activities will be available?

NBA House will feature a range of activities including shooting challenges and on-court competitions, gaming experiences, photo ops and trophy moments, giveaways and competitions, and activations from NBA partners.

How do I sign up for activities?

There will be daily opportunities to sign up to participate in court activities. Ask staff on arrival to register at the court.

Are there age restrictions?

NBA House is family friendly. Tickets are available for under 18’s, though they must be accompanied by an adult. Some activities may have age or height requirements.

What am I not allowed to bring?

Bag Policy

Please try and only bring bags A4 or smaller, the following bags are allowed:

Single-compartment small drawstring bags
Fashion-style small backpack purses

Prohibited items:

Weapons of any sort
- Including but not limited to firearms, tasers, stun guns, bats, clubs and knives of all sizes are prohibited any items deemed by the venue in the description to be dangerous are also prohibited.
Audio or visual equipment’s
- Whistles and horns, whistles, foghorns. Air horns and plastic horns, such as vuvuzelas and didgeridoos.
- Laser pointers, laser pointers or any similar air devices
- Audio and visual recording devices. Professional/and or cameras as with interchangeable lenses, or other audio/visual recording devices (e.g. go pro, google glass spectacles etc).
- Optical illusions. Items intended to created optical illusion or interfere with the ability of the eye to perceive depth or distance.
Offensive items
- Clothing, garments and signs (including, but not limited to, flyers, handouts and pamphlets) that contain or display explicit language, profanity or derogatory characterisation towards any person or category/group of persons are prohibited.
Drones
- Unmanned aerial vehicles are prohibited.

Large banners and flags
- Spectators are not permitted to use or wave flags, banners or signs or other items that are affixed to any pole or stick made of wood, metal, plastic or any hard material.
Other
- Mace or pepper spray, illegal substances, poles, selfies sticks, tripods, monopods and missile-like objects that can be thrown, fireworks, aerosol cans, beverages, beach balls or frisbees; any items we deem to be dangerous. Bags larger than by 21.0 x 29.7cm or A4 in size. Hard sided bags.

Security screening

We are aware of the need for security among our guests, artists and promoters. That’s why the NBA uses detectors at the doors.

The screening procedure is quick and easy – please follow the instructions from our staff and pass through the screening arch when asked to.

Can I bring food or drink?

Outside food and drink are not permitted. Refillable non-metal water bottles are allowed.

Buggies/Prams

Buggies and prams are permitted but strongly discouraged due to limited space. Entry may be delayed if capacity is reached.