If you receive a message stating that you are not eligible to purchase, please ensure you are accessing the sale through the unique link provided in your email and that you are entering your single-use access code exactly as shown.
Your access code is valid only for the invited recipient and can only be used to purchase up to four (4) tickets. If the code has already been used, entered incorrectly, or the purchase limit has been reached, you may see an eligibility error.
We also recommend using only one browser window or tab, as opening multiple windows can cause issues during the purchase process.
If you continue to experience problems, double-check the details in your invitation email and ensure you are signed into the correct Ticketmaster account before attempting to purchase.
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